Yilena Arroyo
Miami,FL
Overview
9
9
years of professional experience
Work History
Hostess, Bartender and Waitress
El Santo
09.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Personal Trainer and Nutritionist
Miami Strong Gym
10.2021 - Current
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
Hostess, Bartender and Waitress
El Del Frente
05.2016 - 06.2019
Pharmacist Technician
Pharmacy And Dispensary
09.2015 - 05.2016
- Contributed to the growth of the pharmacy by fostering strong relationships with patients and healthcare providers alike.
- Enhanced customer experience by addressing questions, concerns, and providing knowledgeable recommendations regarding over-the-counter products.
- Actively participated in community health events promoting wellness education and awareness among local residents.
- Ensured compliance with state regulations governing drug disposal procedures to maintain appropriate safety measures.
Education
Personal Trainer And Sport Nutrition -
NCSF
10.2020
Pharmacy Technician -
Facultad Médico Manuel Fajardo
Havana, Cuba07.2016
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
Friendly, Social and energetic
Always on time
Self-motivated and self-directed
Learn quickly
Languages
English and Spanish
Full Professional
Timeline
Hostess, Bartender and Waitress
El Santo
09.2023 - Current
Personal Trainer and Nutritionist
Miami Strong Gym
10.2021 - Current
Hostess, Bartender and Waitress
El Del Frente
05.2016 - 06.2019
Pharmacist Technician
Pharmacy And Dispensary
09.2015 - 05.2016
Personal Trainer And Sport Nutrition -
NCSF
Pharmacy Technician -
Facultad Médico Manuel Fajardo
Similar Profiles
Hannah MasudHannah Masud
Server at El SantoServer at El Santo
Alejandro DiazAlejandro Diaz
Managing Director at el SantoManaging Director at el Santo
VALERIA NINO FONSECAVALERIA NINO FONSECA
Kitchen Assistant at El SantoKitchen Assistant at El Santo
Nicoll ChavezNicoll Chavez
Head Waiter at El SantoHead Waiter at El Santo
Sanders Jean-PhilippeSanders Jean-Philippe
Pharmacy Technician at Walgreens Pharmacy Care CenterPharmacy Technician at Walgreens Pharmacy Care Center