Yilena Arroyo
Miami,FL
Overview
9
9
years of professional experience
Work History
Hostess, Bartender and Waitress
El Santo
09.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Personal Trainer and Nutritionist
Miami Strong Gym
10.2021 - Current
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
Hostess, Bartender and Waitress
El Del Frente
05.2016 - 06.2019
Pharmacist Technician
Pharmacy And Dispensary
09.2015 - 05.2016
- Contributed to the growth of the pharmacy by fostering strong relationships with patients and healthcare providers alike.
- Enhanced customer experience by addressing questions, concerns, and providing knowledgeable recommendations regarding over-the-counter products.
- Actively participated in community health events promoting wellness education and awareness among local residents.
- Ensured compliance with state regulations governing drug disposal procedures to maintain appropriate safety measures.
Education
Personal Trainer And Sport Nutrition -
NCSF
10.2020
Pharmacy Technician -
Facultad Médico Manuel Fajardo
Havana, Cuba07.2016
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
Friendly, Social and energetic
Always on time
Self-motivated and self-directed
Learn quickly
Languages
English and Spanish
Full Professional
Timeline
Hostess, Bartender and Waitress
El Santo
09.2023 - Current
Personal Trainer and Nutritionist
Miami Strong Gym
10.2021 - Current
Hostess, Bartender and Waitress
El Del Frente
05.2016 - 06.2019
Pharmacist Technician
Pharmacy And Dispensary
09.2015 - 05.2016
Personal Trainer And Sport Nutrition -
NCSF
Pharmacy Technician -
Facultad Médico Manuel Fajardo