Yi'Monnie Finley
Oklahoma City,OK
Summary
Proven leader and compassionate caregiver, adept in customer service and problem-solving, significantly enhanced Wingstop's shift efficiency and client satisfaction. Excelled in team leadership, ensuring seamless operations and financial accuracy. Demonstrated exceptional care in private duty roles, promoting client independence and well-being, embodying reliability and a positive attitude.
Overview
7
7
years of professional experience
Work History
Cashier Team Lead
Wingstop
04.2024 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Private Duty Caregiver
Torie Lang
03.2022 - 10.2023
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Advocated for client''s needs and preferences during healthcare team meetings or family discussions to ensure their voices were heard and respected.
Private Caregiver
Carolyn Williams
07.2020 - 01.2022
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
- Maintained a safe and clean environment, reducing the risk of infection or injury.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Private Duty Caregiver
Anet Wagnor
05.2018 - 11.2022
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted clients with daily living activities such as grooming, bathing, dressing, and feeding for increased comfort and independence.
Education
Associate of Science - Pre-Nursing
Mid-America Christian University
Oklahoma City, OK05-2029
Skills
- Customer service
- Team leadership
- Problem-solving
- Positive attitude
- Cash handling
- Punctual and reliable
Timeline
Cashier Team Lead
Wingstop
04.2024 - Current
Private Duty Caregiver
Torie Lang
03.2022 - 10.2023
Private Caregiver
Carolyn Williams
07.2020 - 01.2022
Private Duty Caregiver
Anet Wagnor
05.2018 - 11.2022
Associate of Science - Pre-Nursing
Mid-America Christian University
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