Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
2
2
years of professional experience
Work History
Team Lead
Panera Bread
1184 Shelburne Rd, South Burlington, VT 05403
06.2022 - Current
Developed monthly and daily production output plans to deliver on customer service and financial metrics.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
Trained new team members by relaying information on company procedures and safety requirements.
Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Education
Bachelor of Science - Computer Science & Innovation
Champlain College
Burlington, VT
05.2027
Skills
Complex Problem-Solving
Time Management
Conflict Resolution
Work Planning and Prioritization
Flexible Schedule
HTML5
CSS
C
Languages
Chinese (Cantonese)
Elementary
Chinese (Mandarin)
Native or Bilingual
Timeline
Team Lead
Panera Bread
06.2022 - Current
Bachelor of Science - Computer Science & Innovation