Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yingli Ma

Covina,CA

Summary

Dynamic and results-driven Cashier Manager with proven expertise in cash handling and customer service at TOYO BOWL Restaurant. Enhanced customer satisfaction through effective transaction management and swift resolution of complaints. Skilled in cash register operation and payment processing, consistently ensuring accuracy and efficiency in all financial dealings.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cashier Manager

TOYO BOWL Restaurant
06.2019 - 07.2022
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Resolved customer complaints quickly to maintain customer satisfaction.

Cashier

Top Island Seafood Restaurant
11.2014 - 05.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Litangengkai High School
China

Skills

  • Customer service
  • Cash handling and management
  • Cash handling expertise
  • Cash register operation
  • Payment processing

Certification

Accounting Clerk

Languages

English
Limited Working
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Timeline

Cashier Manager

TOYO BOWL Restaurant
06.2019 - 07.2022

Cashier

Top Island Seafood Restaurant
11.2014 - 05.2019

High School Diploma -

Litangengkai High School

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