Yiramis Mendez
San Antonio,TX
Summary
Proven track record in delivering exceptional customer service and effective multitasking, demonstrated during tenure at Golden Wok China Buffet. Skilled in patient care and diagnostic procedures from experience as a Medico General at MINSAP. Excelled in fostering patient satisfaction and managing diverse responsibilities efficiently, showcasing strong phone etiquette and empathy.
Overview
7
7
years of professional experience
Work History
Hostess
Golden Wok China Buffet
11.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Medico General
MINSAP
07.2017 - 10.2022
- Maintained high patient satisfaction through knowledgeable support and compassionate care.
- Administered or prescribed treatments.
- Ordered and executed various tests, analyses, and diagnostic images to provide information on patient condition.
- Met with patients to discuss medical histories and current complaints.
Education
Doctora En Ciencias Médicas - Medicina
Facultad #1 MEDICINA
Santiago De Cuba, Cuba07.2017
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
Languages
Español e Inglés
Professional Working
Timeline
Hostess
Golden Wok China Buffet
11.2023 - Current
Medico General
MINSAP
07.2017 - 10.2022
Doctora En Ciencias Médicas - Medicina
Facultad #1 MEDICINA
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