Summary
Overview
Work History
Education
Skills
Timeline
Cashier
Yla Charissa Mateo

Yla Charissa Mateo

Wahiawa,HI

Summary

Dynamic and customer-focused professional with extensive experience in retail and hospitality, including a successful tenure at Savemore Supermarket. Proven ability to resolve conflicts with diplomacy while maintaining attention to detail in fast-paced environments.

Committed and hardworking employee with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Overview

9
9
years of professional experience

Work History

Cashier

Jtc Supermarket
12.2020 - 06.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Sales Clerk

Savemore Supermarket
01.2020 - 06.2020
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.
  • Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
  • Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.

Cashier

Quality Bakery and Hawaian Drugstore
04.2012 - 11.2019
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Waitress Trainee

Fort Ilocandia Resort Hotel and Casino
05.2016 - 06.2016
  • Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
  • Maintained professional demeanor even difficult interactions resolving conflicts tact diplomacy.
  • Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
  • Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.

Education

Food And Beverages Services - HRS

Marcos Agro Industrial School
Philippines
03-2016

Skills

  • Customer service
  • Cash handling
  • Customer service excellence
  • Attention to detail

Timeline

Cashier

Jtc Supermarket
12.2020 - 06.2021

Sales Clerk

Savemore Supermarket
01.2020 - 06.2020

Waitress Trainee

Fort Ilocandia Resort Hotel and Casino
05.2016 - 06.2016

Cashier

Quality Bakery and Hawaian Drugstore
04.2012 - 11.2019

Food And Beverages Services - HRS

Marcos Agro Industrial School

Similar Profiles

CREATE PROFILE