Ymarix Carmona
Highland Village,TX
Summary
Results-oriented professional with a proven track record in customer service and cash handling. Skilled in multitasking and organization, contributing to team efficiency and guest engagement. Ready to leverage expertise to enhance customer satisfaction.
Overview
7
7
years of professional experience
Work History
Server
Grimaldi's Coal Brick Oven Pizzeria
Highland Village, TX
12.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Memorized menu items and specials to enhance guest experience.
- Accurately processed orders using point-of-sale system.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and tables.
- Supported team during peak hours to improve service efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Dental Receptionist
Aspen Dental
Arlington, TX
01.2023 - 09.2025
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Handled patient inquiries and provided information on services, ensuring a positive experience.
- Processed patient records and insurance claims accurately using dental software systems.
- Coordinated with dental staff to prepare treatment rooms, enhancing operational efficiency.
- Maintained cleanliness and organization of reception area, promoting professional environment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Cashier Team Lead
Sprouts Farmer Market
10.2018 - 12.2022
- Supervised daily cash operations, ensuring accuracy and efficiency in transactions.
- Trained and mentored new cashiers on customer service standards and POS system usage.
- Streamlined checkout processes to enhance customer satisfaction and reduce wait times.
- Conducted regular audits of cash registers to maintain financial integrity and accountability.
- Resolved customer inquiries and complaints swiftly, fostering positive shopping experiences.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Trained team members on cash register operation and cash handling.
Education
High School Diploma -
Arlington High School
Arlington, TX05-2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Sales expertise
- Quality control
- Performance improvement
- Suggestive selling
- Task prioritization
- Foreign language proficiency
- Multitasking and organization
- Upselling techniques
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Grimaldi's Coal Brick Oven Pizzeria
12.2025 - Current
Dental Receptionist
Aspen Dental
01.2023 - 09.2025
Cashier Team Lead
Sprouts Farmer Market
10.2018 - 12.2022
High School Diploma -
Arlington High School