Ynoel Amparo
Beltsville,United States
Summary
Versatile team member offering over 10 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
5
5
years of professional experience
Work History
Instacart Shopper
Instacart
04.2021 - Current
- Loaded and unloaded orders at customer's homes or locations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Consulted with customers on food selections and custom order requests.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Door Dash Delivery Driver
DoorDash
08.2018 - Current
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Delivery Driver
Amazon
02.2023 - 06.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
Education
Bachelor of Science - Computer Science And Programming
Full Sail University
Winter Park, FL06.2025
High School Diploma -
Don Bosco Cristo Rey High School
Takoma Park, MD06.2017
Skills
- Online Ordering Familiarity
- Delivery Management
- Loss Prevention Goals Monitoring
- Personal Grooming Standards
- Special Assignments
- Delivery Procedures
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Delivery Driver
Amazon
02.2023 - 06.2023
Instacart Shopper
Instacart
04.2021 - Current
Door Dash Delivery Driver
DoorDash
08.2018 - Current
Bachelor of Science - Computer Science And Programming
Full Sail University
High School Diploma -
Don Bosco Cristo Rey High School
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