Yoana V. Luna
Glenn Heights,Texas
Summary
A Navy veteran with over 10 years of honorable service, seeking a rewarding career within the medical field sector. Highly organized and detail-oriented, with a proven ability to manage office functions, provide proactive support to multiple departments and facilitate successful project deliverables.
Overview
11
11
years of professional experience
Work History
Office Administrator
U.S. Navy
09.2009 - 05.2020
- Provided direct administrative support to ten corporate officers for operational protocol and execution
- Managed incoming and outgoing correspondence, scheduled meetings, transferred calls to the appropriate departments and answered all payroll concerns
- Processed and routed myriad administrative products for over 160 employees, prepared 122 awards, 450 travel requests and over 600 conference requests
- Effectively stimulated growth within her 25 subordinates leading to an increase of 15% retention
Combat Information Center Supervisor
U.S. Navy
02.2013 - 06.2016
- Collect, process, interpret and analyze data to create actionable products and disseminate information to key decision makers
- Assemble and prepare over 3865 operational reports, 688 naval charts
- Maintained personnel reports, reference files, tracking database
- Coordinated and planned day to day operation and logistics, facilitating information exchange between Operation Information Department and 465 staff
Track entire network of applications, database and servers
U.S. Navy
10.2011 - 02.2013
- Track entire network of applications, database and servers, providing fluid lines of communication
- Perform data migration for server and workstations updates or replacements
- Train 68 end-users on correct operation and use of workstation to maintain optimal performance and functionality of systems
Education
PCI Health Training Center
10.2024
Graduate - Billing And Coding
Asher College
Operation Specialist -
U.S Navy
Skills
- Phone Skills
- Medical Terminology
- HIPAA
- Patient Scheduling
- Charts/Filing
- Medical Ethics
- Microsoft Office
- Billing
- Insurance Verification
- Collections
- Scheduling
- EOB/RA
- Calendar Management
- Event Coordination
- Word Processing
- Customer Engagement
- Administrative Support
- Database entry
- Office Management
Languages
Bilingual (Spanish fluent)
Administrativeskills
- Phone Skills
- Medical Terminology
- HIPAA
- Patient Scheduling
- Charts/Filing
- Medical Ethics
- Microsoft Office
- Billing
- Insurance Verification
- Collections
- Scheduling
- EOB/RA
- Calendar Management
Clearance
Secret clearance 2028
Timeline
Combat Information Center Supervisor
U.S. Navy
02.2013 - 06.2016
Track entire network of applications, database and servers
U.S. Navy
10.2011 - 02.2013
Office Administrator
U.S. Navy
09.2009 - 05.2020
PCI Health Training Center
Graduate - Billing And Coding
Asher College
Operation Specialist -
U.S Navy