YOANDRY HERNANDEZ ORTIZ
LAS VEGAS
Summary
Professional with deep experience in gaming industry, prepared for role of table games dealer. Adept at managing high-pressure environments with precise attention to game rules and regulations. Strong focus on team collaboration and achieving results, flexible with changing needs. Skilled in customer interaction, conflict resolution, and maintaining positive atmosphere on casino floor.
Overview
7
7
years of professional experience
Work History
Table Games Dealer
The Cromwell Las Vegas Hotel & Casino
07.2016 - 08.2018
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
Table Games Dealer
Palms Casino and Resort
02.2015 - 07.2016
- Welcomed customers and established immediate rapport to encourage gameplay.
- Enhanced customer experience by providing friendly and efficient service during table games sessions.
Table Games Dealer
Golden Nugget Hotel & Casino
06.2013 - 02.2015
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Maintained a professional and welcoming atmosphere for players with excellent communication skills.
Table Games Dealer
Plaza Hotel And Casino
01.2012 - 06.2013
- Managed chips and money transactions with attention to detail to prevent fraud.
- Maintained high level of concentration and accuracy under pressure, ensuring smooth game flow.
Education
Bachelor of Science - Computer Science
University of Computer Sciences
Havana, Cuba08-2010
Skills
- Excellent customer service
- Reliability and punctuality
- Money handling expertise
- Memory retention
- Strong mathematical skills
- BlackJack, Roulette, Mini Baccarat, Pai Gow Poker, Carnival Games
Timeline
Table Games Dealer
The Cromwell Las Vegas Hotel & Casino
07.2016 - 08.2018
Table Games Dealer
Palms Casino and Resort
02.2015 - 07.2016
Table Games Dealer
Golden Nugget Hotel & Casino
06.2013 - 02.2015
Table Games Dealer
Plaza Hotel And Casino
01.2012 - 06.2013
Bachelor of Science - Computer Science
University of Computer Sciences
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