Summary
Work History
Education
Skills
Timeline
Generic

Yodit Kidane

Las Vegas

Summary

Dynamic and dedicated professional with a strong background in customer service and cash handling, honed at Coop Obs. Proven ability to enhance customer experiences through effective communication and problem-solving. Recognized for reliability and teamwork, consistently maintaining high standards in fast-paced environments.

Work History

Cashier

Coop Obs
  • Processed customer transactions accurately using point-of-sale system.
  • Assisted customers with product inquiries and selection to enhance shopping experience.
  • Maintained cleanliness and organization of checkout area to ensure efficient operations.
  • Handled cash and electronic payments, ensuring accurate cash drawer management.

Nursing Assistant

HaMaR
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Maintained cleanliness and organization of patient care areas to promote hygiene standards.
  • Documented patient information accurately in electronic health records for efficient communication.

Warehouse Worker

Amazon
  • Operated forklifts and pallet jacks to transport goods efficiently within warehouse environment.
  • Assisted in inventory management by scanning items and updating stock levels using warehouse management system.
  • Adhered to safety protocols, ensuring compliance with health and safety standards during daily operations.
  • Collaborated with team members to optimize workflow and enhance operational efficiency on the loading dock.

Sales Associate

Game Shop
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained knowledge of gaming products, providing accurate information to patrons.
  • Processed transactions efficiently, ensuring quick service at point of sale.
  • Organized merchandise displays, improving product visibility and engagement.

Table Games Dealer

Excalibur Hotel & Casino
Las Vegas, NV
2021 - 2025
  • Dealt cards for various table games, maintaining game flow and player engagement.
  • Enforced gaming regulations, ensuring compliance and fair play among participants.
  • Assisted players with queries, providing exceptional customer service and support.
  • Monitored table activities to identify potential issues or irregularities during gameplay.
  • Collaborated with team members to create a positive gaming environment for patrons.
  • Conducted cash handling transactions accurately, ensuring proper accounting of chips and payouts.
  • Trained new dealers on game rules and operational procedures to enhance team performance.
  • Implemented strategies to increase player satisfaction and loyalty through personalized interactions.
  • Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
  • Monitored guest behavior for signs of intoxication or disorderly conduct, intervening when necessary to maintain a safe environment for all patrons.
  • Assisted players with placing bets, educating on game rules to increase understanding.
  • Monitored game for potential security risk to protect operation and players.
  • Maintained a professional and welcoming atmosphere for players with excellent communication skills.
  • Answered players questions and resolved disputes to provide excellent customer service.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Learned and followed company procedures to maintain consistency and standards.
  • Enforced game rules to maintain fair paly and avoid disputes.
  • Enhanced customer experience by providing friendly and efficient service during table games sessions.

Education

High School Diploma -

Skills

Customer service

Customer assistance

Work ethic and integrity

Patience and empathy

Time management skills

Cash handling

Cleaning and sanitizing

Team collaboration

Customer service excellence

Money handling

Reliability and punctuality

Cash handling and management

Customer relations

Cash register operation

Written and verbal communication

Order taking

Professionalism and courtesy

Payment processing

Conflict resolution

Product knowledge

Refunds and exchanges

Issue resolution

Complex Problem-solving

Refund handling

Order packaging

Decision making aptitude

Sales expertise

Retail merchandising

Drawer balancing

Timeline

Cashier

Coop Obs

Nursing Assistant

HaMaR

Warehouse Worker

Amazon

Sales Associate

Game Shop

Table Games Dealer

Excalibur Hotel & Casino
2021 - 2025

High School Diploma -

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Yodit Kidane