Summary
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic

Yohannis Sanchez Fresse

Winter Park

Summary

Dedicated hospitality professional with extensive experience in optimizing guest satisfaction through effective seating arrangements. Proven ability to thrive in fast-paced environments while managing high workloads and diverse business needs. Strong understanding of server loads, kitchen output, and customer preferences, ensuring seamless service delivery. Consistently maintains productivity and composure under pressure, enhancing overall guest experience.

Work History

Restaurant Hostess

Asian Buffet
Auburndale
03.2025 - Current
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Greeted customers and escorted them to their tables.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Provided menus and answered questions about menu items and specials.
  • Informed kitchen staff of any special orders or dietary restrictions.
  • Assigned seating arrangements based on customer preferences and restaurant policies.

Education

High School Diploma -

Auburndale Senior High School
Auburndale, FL
05-2025

Skills

  • Customer service
  • Communication skills
  • Problem solving
  • Time management
  • Conflict resolution
  • Team collaboration
  • Table management
  • Friendly demeanor
  • Active learning
  • Seating arrangement planning
  • Conflict de-escalation
  • Greeting guests
  • Price memorization
  • Handling complaints
  • Menu memorization
  • Service prioritization
  • Problem-solving

Affiliations

  • In my free time I like to bake/cook and paint, I also like to help around with anything i could be of assistance with.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Japanese
Elementary

Accomplishments

  • I was a part of the student staff for the NJROTC program at my high school for a year.
  • I was a group leader for activities and cooking labs in the Culinary Arts program for 3 years.

Timeline

Restaurant Hostess

Asian Buffet
03.2025 - Current

High School Diploma -

Auburndale Senior High School

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