Yojaira Alvarez
Fairfield ,CA
Summary
Experienced Front Desk Representative with S+ years of customer service experience. Seeking a position as a Front Desk Representative. Bilingual, hardworking, and ready to join my next team.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
Airstream Adventures
09.2021 - 10.2024
- Greet and assist customers in a friendly, professional manner.
- Answer and direct phone calls to the appropriate person, if asked for by name or department.
- Provides callers with information such as the company address, directions to the company location, the company fax number, the company website, and other related information.
- Greets and directs visitors to the company.
- Book and confirm appointments.
- Maintain records of client information and payments.
Front Desk Receptionist
Soldano Chiropractic
03.2015 - 12.2019
- Successfully managed patient scheduling, office management, and administrative tasks in a busy medical office.
- Experienced in greeting and checking in patients, verifying insurance, and collecting copays.
- Adept at handling patient inquiries, referrals, and follow-up calls. •
- Complete billing invoices, insurance forms, and patient paperwork.
Education
High School Diploma -
Sierra Nueva High School
Carmichael, CA06.1995
Skills
- Customer service
- Multitasking
- Payment processing
- Scheduling
- Multi-line telephone answering
- Filing and Records Management
- Fluent in English and Spanish
- Data entry and retrieval
- Guest relations
- Email management
- Maintaining a positive and welcoming atmosphere
- Greeting and welcoming guest
Timeline
Front Desk Receptionist
Airstream Adventures
09.2021 - 10.2024
Front Desk Receptionist
Soldano Chiropractic
03.2015 - 12.2019
High School Diploma -
Sierra Nueva High School