Yojan Gutierrez
The Bronx,NY
Summary
Adept in customer service and cash handling, I excelled at Ann Clair's Salumeria by maintaining high accuracy levels in transactions and enhancing customer satisfaction through attentive service. Demonstrated strong work ethic and empathy, significantly contributing to a positive dining experience and operational efficiency.
Overview
1
1
year of professional experience
Work History
Cashier
Ann Clair's Salumeria
1130 Morris Park Ave, The Bronx, New York
08.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Dishwasher
Gerties Restaurant
Brooklyn, NY
08.2023 - Current
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Waiter
.
New York/New Jersey
07.2023 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
MBA - Accounting
Monroe College
The Bronx, NY08.2027
High School Diploma -
High School of Language & Innovation
925 Astor Ave, The Bronx, NY06.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Cashier
Ann Clair's Salumeria
08.2023 - Current
Dishwasher
Gerties Restaurant
08.2023 - Current
Waiter
.
07.2023 - Current
MBA - Accounting
Monroe College
High School Diploma -
High School of Language & Innovation