Yolanda Alm
Miami,FL
Summary
Driven medical receptionist with proven expertise in patient scheduling and insurance verification. Excelled in maintaining HIPAA compliance and enhancing patient satisfaction through effective communication and front desk experience. Skilled in Electronic Medical Records and adept at fostering positive patient relations. Meticulous in completing assignments and always ready to help team members and patients.
Overview
10
10
years of professional experience
Work History
Medical Receptionist
Wellmax Medical Center
01.2021 - Current
- Coordinated patient scheduling, check-in, check-out
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Experience working with next Gen system
Front Desk Medical Receptionist
CAC Medical Center/Conviva
12.2015 - 04.2020
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Greet patients in person and over the phone
- ECW and Chameleon system
- Outlook
Front Desk Medical Receptionist
Clinica Las Mercedes
12.2014 - 12.2015
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Coordinate patients transportation
- Care tracker and ERM system
Education
High School Diploma -
Colegio San Luis
Matagalpa, Nicaragua12.1989
Skills
Front Desk Experience
Telephone Etiquette
Appointment Scheduling
Medical Terminology
Ability to work independently and with others
Good communication skills
Electronic Medical Records
Walking, Cooking and eating healthy. love animals and also spend time with family.
I enjoy walking, cooking and eating healthy. I also like animals and love to spend time with my family.
Timeline
Medical Receptionist
Wellmax Medical Center
01.2021 - Current
Front Desk Medical Receptionist
CAC Medical Center/Conviva
12.2015 - 04.2020
Front Desk Medical Receptionist
Clinica Las Mercedes
12.2014 - 12.2015
High School Diploma -
Colegio San Luis
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