I am looking for a safe, stable and progressive opportunity with the ability for growth. i work well within a group and stand on my own as an individual. i am no stranger to irate callers and take pride and resolving issues in a timely fashion. I am very professional and I really enjoy helping people. I have also worked for companies like Caterpillar logistics, UPS, Bobcat, Borgwarner, and Rapak in my earlier work history.
My duties included taking payments via credit card or checking or savings account, adding insurance not provided at the time of service, re-billing medical claims, handled irate callers, and provided insurance information to clients and attorneys
My duties including making beverage machines for several machines. i also assigned duties for the day to meet daily production quota.
My duties included picking, packing, scaling, receiving , scanning, and all all work related duties to prepare for UPS, Fedex, and DHL pick-ups and deliveries.
My duties included taking inbound calls in a fast paced call center, taking payments for hospital based out of Georgia, and trouble shooting accounts using Epic and Cubs systems.
My duties included taking inbound calls to assist clients with trouble shooting postage meter repairs, warm transferring calls to several departments, explaining payment options, verifying bank authorization forms, and answering email request.
My duties included making outbound calls to set appointments for potential clients, completing political surveys, and setting reservations for upcoming seminars.
My duties included taking inbound calls, completing returns, explaining deductibles and premiums, and helping clients choose the best healthcare plans for their families.
My duties included taking inbound calls, completing exchanges, returns, and refunds, providing monthly promotions to clients and and locating demonstrators in the clients area.
My duties included taking inbound calls to provide patients with the correct pharmacy to obtain their medications, expediting emergency prescriptions by overrides and answering patient concerns.
My duties included taking inbound calls to help client find their primary care provider, explaining HMO and other healthcare options, providing clients with specialist information, and following up with email request.
My skills included knowledge of Epic, various phone systems, Microsoft proficient, attention to detail, and able to work alone or with a team