Yolanda Humphrey
Dallas,TX
Summary
Dedicated professional with extensive experience in customer service . Skilled in POS systems cash handling and operational efficiency in a fast-paced environment.
Strong focus on collaboration and adaptability.
Overview
15
15
years of professional experience
Work History
Cashier Team Lead
DD's Discount
08.2024 - Current
- Processed both cash and card purchases and returns.
- Restocked and organized merchandise in front lanes.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
- Ensured compliance with company policies regarding returns, exchanges.
- Learned duties for various positions and provided backup at key times.
Phlebotomist
CSL Plasma
09.2015 - 10.2017
- Provided clear post-draw instructions to patients.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Monitored patients for adverse reactions post-venipuncture.
Patient Care Technician
Methodist Dallas Medical Center
01.2012 - 10.2014
- Monitored vital signs and reported changes to nursing staff.
- Performed blood draws.
- Maintained thorough documentation of patient care activities and observations.
- Prepared and maintained patient rooms for admissions and discharges.
Patient Care Technician
Baylor Medical Center
09.2010 - 01.2012
- Monitored vital signs and reported changes to nursing staff.
- Maintained thorough documentation of patient care activities and observations.
- Prepared and maintained patient rooms for admissions, discharges, and transfers.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Education
Medical Assistant - Medical Assistant
Concorde Career College
Dallas, TX11-2015
Skills
- Customer service
- Cash handling
- Cash register operation
- Adaptability and dependability
- Team collaboration
- Merchandise stocking
- Multitasking and organization
Timeline
Cashier Team Lead
DD's Discount
08.2024 - Current
Phlebotomist
CSL Plasma
09.2015 - 10.2017
Patient Care Technician
Methodist Dallas Medical Center
01.2012 - 10.2014
Patient Care Technician
Baylor Medical Center
09.2010 - 01.2012
Medical Assistant - Medical Assistant
Concorde Career College