Summary
Overview
Work History
Education
Skills
Timeline
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Yolanda Hurt

Pontiac,MI

Summary

Hardworking and dedicated job seeker bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

26
26
years of professional experience

Work History

Delivery Driver

DoorDash
01.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Supervisor Trainee

Allegiance Staffing Agency
02.2021 - 07.2021
  • Built highly productive teams through team building, clear communication and ongoing coaching.
  • Partnered with management to coach, discipline and manage employees.
  • Assisted in leading each shift by delegating duties and assigning specific tasks to employees.
  • Completed sales operational requirements by scheduling and assigning employees and maintaining detailed records of employee work schedules and time cards.

Licensed Cosmetologist

Self-Employed
04.2008 - 03.2020
  • Built a loyal clientele base through exceptional customer service and personalized care.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Maintained a clean and organized work station, ensuring a pleasant salon experience for clients.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.

Secretary/Treasurer

Bride of Christ Church
06.2000 - 02.2010
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
  • Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other clerical tasks.

Library Student Assistant

Brooks College
09.1998 - 05.2000
  • Assisted library staff with clerical duties to help lighten workload.
  • Performed circulation duties such as checking materials in and out, renewing items, and registering new patrons, ensuring efficient service at the front desk.
  • Checked out and checked in items using library computer system.
  • Answered general questions in person, by phone and over email.

Education

Tax Preparation

H & R Block Academy
Alpharetta, GA
04.2017

Cosmetology

The Gallery College of Beauty
Clinton Township, MI
10.2009

Administrative Assisting

Administrative Assisting Academy
Clinton Township, MI
08.2008

Associate Of Arts - Fashion Design

Brooks College
Long Beach, CA
05.2000

Skills

  • Customer Service
  • Attention to Detail
  • Time Management
  • Punctual and Reliable
  • Problem-Solving
  • Time management skills
  • Complex Problem-Solving
  • Quality Assurance
  • Client Relationship Management
  • Multitasking
  • Communication and Interpersonal Skills
  • Customer Support
  • Customer-Oriented

Timeline

Delivery Driver

DoorDash
01.2023 - Current

Supervisor Trainee

Allegiance Staffing Agency
02.2021 - 07.2021

Licensed Cosmetologist

Self-Employed
04.2008 - 03.2020

Secretary/Treasurer

Bride of Christ Church
06.2000 - 02.2010

Library Student Assistant

Brooks College
09.1998 - 05.2000

Tax Preparation

H & R Block Academy

Cosmetology

The Gallery College of Beauty

Administrative Assisting

Administrative Assisting Academy

Associate Of Arts - Fashion Design

Brooks College

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Yolanda Hurt