Summary
Overview
Work History
Education
Skills
Certification
Professional Development
Accomplishments
Work Availability
Timeline
Hi, I’m

Yolanda LeTang

Management Professional
Dumont,NJ

Summary

Dynamic and results-driven management professional with extensive experience in restaurant operations, team leadership, customer satisfaction, and process improvement. Proven success in driving sales, executing high-impact events, and fostering strong community relationships. Eager to leverage a strong foundation in leadership, finance, service, and operational strategy to transition into a new industry.

Overview

10
years of professional experience
1
Certification

Work History

Pinstripes Inc.

Restaurant Manager
01.2023 - 01.2025

Job overview

  • Oversaw daily operations for a high-volume venue offering dining, bar, and event services.
  • Managed a team of 20+ staff while ensuring high standards for guest service and cleanliness.
  • Drove sales through upselling strategies, special promotions, and personalized guest experiences.
  • Executed private and corporate events from planning through execution, often exceeding client expectations.
  • Built relationships with local organizations and schools to boost community visibility and group sales.
  • Generated and analyzed sales reports to inform staffing and ordering decisions.
  • Held monthly team meetings to align goals, address challenges, and celebrate wins.
  • Collaborated with leadership to optimize labor costs and team scheduling.

American Whiskey

Assistant Manager
01.2016 - 01.2023

Job overview

  • Supported the GM in executing marketing and community events to boost foot traffic.
  • Coordinated with vendors and internal staff to deliver successful in-house events.
  • Helped increase sales by improving floor flow, reducing wait times, and improving staff engagement.
  • Developed daily and weekly sales tracking systems to assist team members with sales goals.
  • Led pre-shift meetings and staff development check-ins.

Education

Southern New Hampshire University
Manchester, NH

Bachelor of Science from Finance
01.2022

University Overview

  • Graduated: 2022
  • Dean's List
  • Summa Cum Laude
  • GPA: 4.0
  • NSLS Member
  • Delta Mu Delta Member

Skills

  • Training and development
  • Exceptional customer service
  • Workforce planning and recruitment
  • Budgeting & Cost Control
  • Inventory & Vendor Management
  • Effective conflict resolution
  • Sales & Revenue Growth
  • Event Execution & Coordination
  • Community Engagement & Outreach
  • Sales Reports & Data Analysis
  • Oracle & POS Systems
  • Microsoft Office / Scheduling Tools
  • Operations Oversight
  • Multitasking in High-Volume Settings
  • Diversity and inclusion
  • Interviewing techniques

Certification

  • ServSafe Certified
  • Food & Beverage Management Training

Professional Development

  • In Progress: Google Project Management Certificate – Coursera (Expected Fall 2025)
  • Excel for Business – Advanced – Coursera / Macquarie University (2025)
  • In Progress: Google Data Analytics Certificate – Coursera (Expected Winter 2025)

Accomplishments

  • Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
  • Supervised team of 50+ staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
Availability
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Timeline

Restaurant Manager

Pinstripes Inc.
01.2023 - 01.2025

Assistant Manager

American Whiskey
01.2016 - 01.2023

Southern New Hampshire University

Bachelor of Science from Finance

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