Summary
Work History
Education
Skills
Timeline
Cashier

Yolanda Makuakane

Kamuela,HI

Summary

Dynamic professional with a strong background in customer service and cash handling, Proven ability to enhance team performance through effective training and conflict resolution. Recognized for reliability and a commitment to maintaining high standards, resulting in improved service speed and customer satisfaction.

Work History

Cashier

Foodland Markets
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer balances throughout shifts.
  • Assisted customers with product inquiries and store navigation.
  • Collaborated with team members to enhance customer service experiences.

Manager

Subway
  • Supervised daily operations to ensure compliance with food safety and sanitation standards.
  • Trained and mentored staff on customer service best practices and efficient sandwich preparation.
  • Implemented inventory management processes to minimize waste and optimize stock levels.
  • Enhanced team performance by developing training materials and conducting regular performance reviews.
  • Streamlined order processing procedures, improving service speed during peak hours.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Shift Supervisor

Wendys Restaurant

Education

GED -

Kona Community School For Adults
Kamuela, HI

Skills

Customer service

Customer assistance

Work ethic and integrity

Patience and empathy

Cash handling

Cleaning and sanitizing

Time management skills

Reliability and punctuality

Cash register operation

Timeline

Cashier

Foodland Markets

Manager

Subway

Shift Supervisor

Wendys Restaurant

GED -

Kona Community School For Adults

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Yolanda Makuakane