Yolanda Rodriguez
CORONA,CA
Summary
Dedicated Customer Service professional with proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Preston Clark Quinn
06.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Associate of Arts - Administration of Justice
Norco College
Norco, CA06.2024
High School Diploma -
Corona High School
Corona, CA06.2022
Skills
- Report Creation
- Microsoft Word
- Active Listening
- Managing Multiple Tasks
- Customer Service
- Critical Thinking
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Preston Clark Quinn
06.2022 - Current
Associate of Arts - Administration of Justice
Norco College
High School Diploma -
Corona High School
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