Yolanda Sanchez
leander,Texas
Summary
Proven leader with a track record of enhancing customer satisfaction and team performance at Sonic. Excelled in complex problem-solving and verbal communication, driving revenue growth and fostering a culture of continuous learning. Skilled in staff management and time management, consistently achieving ambitious goals.
Overview
2025
2025
years of professional experience
Work History
Manager
Sonic
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Sales Apprentice
Discount Tire
03.2023 - 10.2024
- Drove team revenue totals by bringing in top sales numbers.
- Participated in industry events to stay informed on market trends and expand professional networks.
- Trained new hires on company products, services, and best practices for success in the role.
- Assisted senior sales staff in closing high-ticket deals, contributing to revenue growth.
Manager
Taco Bell
01.2022 - 03.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Established team priorities, maintained schedules and monitored performance.
Education
High School Diploma -
Austin Masters High School
Austin, TXSkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
Timeline
Sales Apprentice
Discount Tire
03.2023 - 10.2024
Manager
Taco Bell
01.2022 - 03.2023
Manager
Sonic
High School Diploma -
Austin Masters High School
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