Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yolanda Thompson

Riverhead,NY

Summary

Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.

Overview

10
10
years of professional experience

Work History

Senior Office Assistant

Suffolk County Fire Academy
Yaphank, New York
02.2025 - Current
  • Optimize the organization of filing systems for the effective management of student records and certifications.
  • Utilize office software to prepare documents, reports, and presentations efficiently.
  • Answer questions from students regarding the products or services offered by the academy.
  • Conduct data entry tasks with a high level of accuracy and efficiency.
  • Perform daily clerical tasks such as photocopying, scanning documents, faxing information, and ordering supplies.
  • Organize files, develop spreadsheets, fax reports and scan documents to improve organizational workflow.
  • Maintain confidentiality of sensitive information and documents.

Account Clerk Payroll Specialist

Suffolk County Sheriff's Department
Riverhead, NY
02.2024 - 02.2025
  • Reviewed daily attendance records for precision, contacted commands for errors, digitized and stored at month end.
  • Inspected UKG Total Hours report by names assigned, uncovered user entry mistakes, annotated report notes for programming issues.
  • Evaluated Overtime and Standby hours requests, confirmed accuracy and completeness prior to entering into UKG.
  • Delivered wage reports according to requests from Medical Evaluation Unit for Worker's Compensation matters.
  • Accrual audits and payment reconciliations, if requested.
  • Streamlined distribution of biweekly and special payroll checks.
  • Executed LENS request processing and created letters archived in employee records.
  • Evaluated special payrolls based on established criteria.

Sales Associate

Kate Spade
Riverhead, NY
03.2022 - 02.2024
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Processed transactions accurately using point-of-sale systems.
  • Organized merchandise displays to enhance customer engagement and visibility.
  • Responded to customer inquiries and resolved issues efficiently.
  • Collaborated with team members to ensure store cleanliness and organization.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Handled customer complaints in a professional manner.
  • Assisted customers with product selection, sizing and styling.
  • Restocked shelves as needed to ensure sufficient inventory levels.

Account Clerk

Suffolk County Department of Public Works
Yaphank, New York
05.2021 - 02.2022
  • Processed invoices for various public works projects and maintained accurate records.
  • Managed vendor communications to resolve billing questions and payment issues.
  • Verified account discrepancies by reviewing transactions and coordinating with relevant departments.
  • Maintained filing systems for accounts payable and receivable documentation systematically.
  • Verified and reconciled invoices with purchase orders.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Researched discrepancies and performed corrective action as necessary.
  • Maintained accurate client files and updated customer information as needed.

Home Health Aide

Utopia Home Care Inc.
Riverhead, New York
05.2015 - 01.2021
  • Assisted clients with daily living activities and personal care tasks.
  • Monitored client health and reported changes to healthcare professionals.
  • Maintained accurate records of client care and services provided.
  • Collaborated with family members to discuss care plans and updates.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Documented care provided and submitted notes to supervisor.
  • Recognized emergency situations and implemented appropriate procedures.

Education

Banking and Finance

Brookhaven Technical School
Bellport, NY

William Floyd High School
Mastic Beach, NY

Skills

  • Data entry
  • Document preparation
  • Filing organization
  • Record management
  • Invoice processing
  • Effective problem solving
  • Invoice verification
  • Payroll administration
  • Office software
  • Effective communication
  • Proficient multitasking
  • Attention to detail
  • Strong interpersonal skills

Languages

Spanish
Native/ Bilingual

Timeline

Senior Office Assistant

Suffolk County Fire Academy
02.2025 - Current

Account Clerk Payroll Specialist

Suffolk County Sheriff's Department
02.2024 - 02.2025

Sales Associate

Kate Spade
03.2022 - 02.2024

Account Clerk

Suffolk County Department of Public Works
05.2021 - 02.2022

Home Health Aide

Utopia Home Care Inc.
05.2015 - 01.2021

Banking and Finance

Brookhaven Technical School

William Floyd High School

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