Summary
Overview
Work History
Education
Skills
Accomplishments
Tusculum University Women's basketball team
Timeline
Generic

Yolizma Cupidan

Ocoee,FL

Summary

A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position whose ready to help team achieve company goals. Very detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Can work with little to no supervision without any assistance and seek ways to complete tasks by making sensible decisions.

Overview

9
9
years of professional experience

Work History

Consumer Access Specialist

AdventHealth
11.2021 - Current
  • Assisted patients in navigating complex insurance plans, helping them maximize their benefits and minimize out-of-pocket expenses.
  • Contributed to a positive work environment by actively participating in team meetings, sharing best practices, and providing constructive feedback when necessary.
  • Streamlined the registration process for new patients, resulting in reduced wait times and increased satisfaction.

Personnelist

United States Air Force Reserve
10.2020 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed comprehensive benefits administration for all employees, ensuring timely processing and accurate recordkeeping.

Sales Associate

Universal Studios
06.2021 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Wawa
03.2020 - 10.2021
  • Built relationships with customers to encourage repeat business.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Assistant

Dollar General Market
06.2018 - 08.2018
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Sales Associate

Publix
06.2015 - 08.2017
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Education

Bachelor of Science - Pre-Medicine

Tusculum College
Greeneville, TN
12.2019

Skills

  • Customer Service
  • Calm and Effective Under Pressure
  • Insurance verifying
  • Document filing

Accomplishments

  • South Atlantic Conference Commissioners Honor roll
  • MVP and team captain of Tusculum University Women's basketball team


Tusculum University Women's basketball team

August 2017 - May 2019

  • Portrayed leadership to my teammates
  • Displayed teamwork skills
  • Team Captain & MVP 2018-2019 season

Timeline

Consumer Access Specialist

AdventHealth
11.2021 - Current

Sales Associate

Universal Studios
06.2021 - 06.2022

Personnelist

United States Air Force Reserve
10.2020 - Current

Sales Associate

Wawa
03.2020 - 10.2021

Sales Assistant

Dollar General Market
06.2018 - 08.2018

Sales Associate

Publix
06.2015 - 08.2017

Bachelor of Science - Pre-Medicine

Tusculum College

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Yolizma Cupidan