Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Yolonda Bellmay

Customer service
Fairbanks,AK
Yolonda Bellmay

Summary

Proven leader in customer service, adept at cash handling and fostering positive customer relationships, demonstrated during tenure at Sourdough Fuel Station. Excelled in mentoring new staff, enhancing team performance by 30%. Employs patience and empathy alongside exceptional time management skills to drive results and customer satisfaction. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Overview

25
years of professional experience

Work History

Walmart.com

Cashier
08.2023 - 08.2024

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Sourdough Fuel Station

Cashier Team Lead
08.2020 - 03.2021

Job overview

  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Emerald Isle

Cashier
11.2017 - 05.2020

Job overview

  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Badger Gas

Cashier
03.2015 - 08.2017

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

North Pole High School
North Pole, AK

2.0 from Basic Human Interaction
05.1995

North Pole Middle School.
North Pole, AK

2.0 from Basic Education.
05.1993

University Overview

  • Extracurricular Activities
  • Ranked in Top
  • Relevant Coursework:
  • Professional Development:

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Cleaning and sanitizing
  • Time management skills

Timeline

Cashier

Walmart.com
08.2023 - 08.2024

Cashier Team Lead

Sourdough Fuel Station
08.2020 - 03.2021

Cashier

Emerald Isle
11.2017 - 05.2020

Cashier

Badger Gas
03.2015 - 08.2017

North Pole High School

2.0 from Basic Human Interaction

North Pole Middle School.

2.0 from Basic Education.
Yolonda BellmayCustomer service