Yolonda Dorsey
Greensboro,NC
Summary
As a Manager I will focus on delivering decisive, forward-thinking and positive team leadership skills to enable production success with effective workflows. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Assistant Property Manager
Living Well Homes
Greensboro, NC
11.2023 - Current
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations
- Appeared in court to handle cases involving delinquent tenants.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Prepared Lease Expiry Report each month.
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services..
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Organized community events to foster positive relationships between tenants and build a sense of community within the property.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Prepared statement of accounting notice(SODA) for past residents
- Prepared and submitted Unit Turn Cost Estimate sheets for each move out
- Coordinates maintenance schedule and assignments for team of 8
- Coordinated vendor schedules for task completion in vacant units.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
- Followed up on delinquent tenants and coordinated collection procedures.
Property Manager
Apartment Dynamics
High Point, NC
12.2022 - 05.2023
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Administered operations to handle needs of more than 100 tenants across 3 property units
Property Manager
Presidia Group
Greensboro, NC
08.2022 - 12.2022
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with legal counsel to resolve tenant disputes.
- Developed and implemented marketing strategies to increase occupancy rates.
- Collected and maintained careful records of rental payments and payment dates.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Leasing Consultant
RE Carroll Management
06.2021 - 08.2022
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations
- Appeared in court to handle cases involving delinquent tenants.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Prepared Lease Expiry Report each month.
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services..
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Organized community events to foster positive relationships between tenants and build a sense of community within the property.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Prepared statement of accounting notice(SODA) for past residents
- Prepared and submitted Unit Turn Cost Estimate sheets for each move out
- Coordinates maintenance schedule and assignments for team of 8
- Coordinated vendor schedules for task completion in vacant units.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
- Followed up on delinquent tenants and coordinated collection procedures.
Education
High School Diploma -
Springfield Gardens High School
Springfield Gardens, NY2005
Skills
- Customer Service
- Property leasing
- CRM Software
- Yardi, OneSite, Resman, Real Page
- On-site, Knock
- Nationwide
- Fair Housing Regulations
- Coaching and mentoring
- Microsoft Office
- Customer Resolution
- Team leadership
- Business operations knowledge
- Data Entry
- Communication Skills
- Multi-Family Property Management
- Tenant and Eviction Laws
- Financial budgeting and reporting
Timeline
Assistant Property Manager
Living Well Homes
11.2023 - Current
Property Manager
Apartment Dynamics
12.2022 - 05.2023
Property Manager
Presidia Group
08.2022 - 12.2022
Leasing Consultant
RE Carroll Management
06.2021 - 08.2022
High School Diploma -
Springfield Gardens High School