Yomira Celada
Hempstead,NY
Summary
Dynamic professional with a strong work ethic and integrity, experienced in customer service at Energy Fuel. Proven ability to enhance customer experiences and streamline operations. Skilled in cleaning and sanitizing, while effectively collaborating with team members to maintain high standards. Committed to delivering exceptional service and fostering positive relationships.
Overview
8
8
years of professional experience
Work History
Cashier
Energy Fuel
Garden City, NY
03.2022 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to ensure efficient operations.
- Collaborated with team members to manage inventory levels and stock shelves effectively.
- Handled cash and credit card payments while ensuring adherence to security protocols.
Cleaner
Ingraham Offices
Hempstead, NY
05.2017 - 09.2021
- Maintained cleanliness and sanitation standards across multiple facilities.
- Streamlined cleaning processes, enhancing efficiency in daily operations.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Waitress
Il Gufo
Garden City, NY
02.2019 - 04.2020
- Provided exceptional customer service to enhance guest experiences and foster repeat business.
- Assisted in training new staff members on menu knowledge and customer interaction best practices.
- Resolved customer complaints promptly, ensuring satisfaction through effective communication and problem-solving skills.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
Bachelor - Psychology
SUNY, Farmingdale
Farmingdale, NYAssociate Of Arts And Sciences - Psychology
Nassau Community College
Garden City, NY05.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Cleaning and sanitizing
- Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Energy Fuel
03.2022 - Current
Waitress
Il Gufo
02.2019 - 04.2020
Cleaner
Ingraham Offices
05.2017 - 09.2021
Bachelor - Psychology
SUNY, Farmingdale
Associate Of Arts And Sciences - Psychology
Nassau Community College