Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Hailey Zhu

San Francisco,California
Hailey Zhu

Summary

Dedicated individual with proven community engagement, committed to fostering positive relationships and cultural understanding. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Overview

3
years of professional experience

Work History

Comcast

SF Chinese New Years Community Fair
02.2023 - Current

Job overview

• Engaged directly with attendees to enhance their event experience, providing information and assistance to ensure a welcoming and organized environment.
• Distributed promotional gifts and materials to event attendees, contributing to the marketing and branding efforts of Comcast’s Xfinity service.
• Managed on-site logistics, including order coordination and issue resolution, ensuring the smooth operation of event activities and facilities.
• Operated and supervised the Photo Booth, facilitating memorable experiences for guests while maintaining efficient flow and service.

Community Youth Center

Project Leader
08.2021 - 07.2023

Job overview

• Regularly visited the senior center monthly to engage with and assist elderly residents, fostering community connection and support.
• Led the Adopt-A-Senior Building project, coordinating activities, managing schedules, and ensuring the well-being of participating seniors.
• Provided companionship and assistance, addressing questions and concerns from seniors, enhancing their comfort and quality of life.

Lilikoi Cafe

Food Service Worker
09.2021 - 02.2022

Job overview

• Ensured the safety and quality of every drink served, adhering to strict health and hygiene standards.
• Successfully passed the Food Handler Assessment, reinforcing my commitment to maintaining a clean and hygienic work environment.
• Implemented enhanced cleaning protocols in response to the pandemic, ensuring the shop maintained an extra clean and safe environment.
• Collaborated with team members to maintain operational excellence and customer service standards.

The Soapbox Cafe

Food Service Worker
02.2022 - 12.2022

Job overview

• Ensured accurate receipt and delivery of customer orders, demonstrating strong observation skills and memory.
• Maintained cleanliness and hygiene in the food preparation areas to ensure a safe dining environment.
• Responsible for washing and sanitizing kitchen utensils and equipment after use.
• Prepared various types of coffee and bread, ensuring they met the cafe’s quality standards and customers’ specific requests.

Education

University of California, Berkeley
Berkeley, CA

from Cognitive Science
06.2027

University Overview

  • TACT Scholarship Recipient
  • Elected to Officer for Lavender in 2023
  • 3.75 GPA

Galileo High School
San Francisco, CA

High School Diploma
06.2023

University Overview

  • Awarded AP Scholar Awards
  • Extracurricular Activities: UC Berkeley's AI4ALL Program, GOAT Fellowship Program, HOMEY's Kalplli Leadership Program, BAVC Photograph Program
  • Elected to President for Chinese Culture Club in 2022
  • Elected to Officer for Youth for Community Engagement (YCE) in 2021

Skills

  • Customer Service: Ability to interact positively with customers, ensuring their needs are met and their experience is satisfactory
  • Organizational Skills: Proficient in managing tasks, prioritizing responsibilities, and maintaining order in a fast-paced environment
  • Problem-Solving: Skilled in identifying issues and implementing effective solutions in a timely manner
  • Adaptability: Capable of adjusting to new situations and challenges with a positive attitude
  • Cultural Sensitivity: Awareness and respect for diverse cultures, enhancing communication and interaction in multicultural settings

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Full Professional

Timeline

SF Chinese New Years Community Fair

Comcast
02.2023 - Current

Food Service Worker

The Soapbox Cafe
02.2022 - 12.2022

Food Service Worker

Lilikoi Cafe
09.2021 - 02.2022

Project Leader

Community Youth Center
08.2021 - 07.2023

University of California, Berkeley

from Cognitive Science

Galileo High School

High School Diploma
Hailey Zhu