Yordan Baldelomar

Proven Customer Service Representative with a solid background at Ibex Global Solutions, adept in complaint resolution and client relations. Excelled in account updating and showcased exceptional empathy, enhancing customer satisfaction. Leveraged problem-solving skills to streamline processes, achieving a significant improvement in support case resolution efficiency. Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations. Resourceful Customer Service Representative known for high productivity and efficient task completion.

• Church
• Play guitar