Yosbel Diaz Hernandez
Tampa,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Cano Health
Tampa, FL
04.2023 - Current
- Greeted customers warmly and made them feel welcome.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Completed basic check in and out process.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Vast experience using computers and different types of software's.
- Assisted with scheduling appointments for clients and visitors.
- Basic knowledge of referral.
- Current study billing and coding (CPC).
- Experience with ECW system.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Education
High School Diploma -
Alsonso
Tampa, FL05-2018
Skills
- Greeting And Seating Clients
- Check-In & Check-Out Coordination
- Entrance Screening
- Patient Scheduling
- Payment Processing
- Billing And Coding
- Fluent In English And Spanish
Timeline
Front Desk Receptionist
Cano Health
04.2023 - Current
High School Diploma -
Alsonso
Similar Profiles
Claudia RamosClaudia Ramos
Quality Department Supervisor at CANO HEALTHQuality Department Supervisor at CANO HEALTH
Elizabeth TorresElizabeth Torres
Pharmacy Manager at Cano HealthPharmacy Manager at Cano Health
NAYROBI MEZANAYROBI MEZA
Retention Specialist at Cano HealthRetention Specialist at Cano Health
Danay GarciaDanay Garcia
CDI Specialist at Cano HealthCDI Specialist at Cano Health
Dylan WhitneyDylan Whitney
Lead Landscaper at Sweet William Garden & DesignLead Landscaper at Sweet William Garden & Design