Summary
Overview
Work History
Education
Skills
Licenses Certificates
Timeline
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Young Hae Kim

Flower Mound,TX

Summary

Bilingual professional fluent in both English and Korean, with a solid background in education, ecommerce, and guest lecturing roles. Demonstrated expertise in facilitating effective communication across cultural and linguistic boundaries. Skilled in providing exceptional customer service and problem-solving, honed through years of experience in teaching English and managing ecommerce operations. Committed to delivering superior support to passengers and ensuring a seamless travel experience. Eager to leverage bilingual proficiency and customer-centric approach as a part-time Airline Customer Service Representative at DFW Airport.

Overview

20
20
years of professional experience

Work History

E-Commerce Associate

Koozymall inc
Brea, CA
02.2020 - 01.2024
  • Managed overall inventory, including domestic and international orders processing and shipping
  • Handled inventory management for various e-marketplaces such as Amazon, eBay, Homedepot etc
  • Provided basic customer service support via email.

English instructor for Kindergartens and Preschools

Bundang Heeso Kindergarten, Nobel County Children’s Sports Team and Hyangsang Preschool etc
Yongin, South Korea
03.2017 - 06.2019
  • Conducted teaching sessions at various preschools and kindergartens.

English Instructor for Elementary and Middle school

Lee Bo Youngs Talking Club
Yongin, South Korea
10.2010 - 02.2012
  • Taught English to elementary and middle school students.

English Education Team Leader

YBM Sisa
Daegu, South Korea
02.2004 - 12.2007
  • Worked in the education team and served as the team leader for the learning materials department.

Education

Diploma of Hairdressing salon Management -

Australian Institute of Applied Science
01.2010

Bachelor of Arts in America Study -

Keimyung University
01.2004

High School Diploma -

Hwawon High School
01.1997

Skills

  • Work Prioritization
  • Customer Service
  • Attention to Detail
  • MS Office
  • Problem-Solving Abilities
  • Organizational Skills
  • Interpersonal Communication

Licenses Certificates

  • Certificate IV in TESOL
  • Zoo-phonics Certification of Completion
  • Nobuyoung Preschool Certification

Timeline

E-Commerce Associate

Koozymall inc
02.2020 - 01.2024

English instructor for Kindergartens and Preschools

Bundang Heeso Kindergarten, Nobel County Children’s Sports Team and Hyangsang Preschool etc
03.2017 - 06.2019

English Instructor for Elementary and Middle school

Lee Bo Youngs Talking Club
10.2010 - 02.2012

English Education Team Leader

YBM Sisa
02.2004 - 12.2007

Diploma of Hairdressing salon Management -

Australian Institute of Applied Science

Bachelor of Arts in America Study -

Keimyung University

High School Diploma -

Hwawon High School

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Young Hae Kim