Yousef Al Suqi
Woodbridge,VA
Summary
Dynamic professional with a proven track record at Kastle Systems International, excelling in security and access control operations. Renowned for client service excellence and adept problem-solving skills, I enhance operational security and foster strong client relationships through effective communication and collaboration. Committed to delivering exceptional service and maintaining confidentiality.
Overview
5
5
years of professional experience
Work History
Security & Access Client Service Representative
Kastle Systems International
Falls Church, Virginia
01.2024 - Current
- Provided front-line support for access control systems and security monitoring.
- Troubleshot system issues, ensuring quick and accurate resolutions.
- Maintained confidentiality while handling sensitive data updates.
- Strengthened client relationships through consistent communication.
- Collaborated with internal teams to streamline workflows.
Resident Concierge / Leasing Assistant
Bozzuto
01.2022 - 01.2024
- Deliver elevated resident experiences through responsive communication, amenity support, and service coordination.
- Assist leasing teams with tours, applications, and administrative duties to maintain occupancy goals.
- Recognized for attention to detail, hospitality, and reliability in managing community operations.
- Oversee lobby flow, package systems, vendor access, and daily building processes.
Leasing Associate | Concierge | Pool Monitor
NVT Staffing
01.2021 - 01.2022
- Provided flexible property support across multiple residential communities.
- Ensured safety, rule compliance, and a positive atmosphere for residents and guests.
- Adapted quickly to new environments and operational procedures.
Education
Bachelor’s - Management Information Systems
George Mason University
Fairfax, VA05-2028
Associates Degree -
Northern Virginia Community College
Annandale, VA05-2026
Skills
- Client Service Excellence
- Security & Access Control Systems
- Communication & Professionalism
- Team Building & Cross-Functional Collaboration
- Problem Solving & Critical Thinking
- Front Desk & Concierge Operations
- Task Management & Prioritization
- Technical Support & Issue Resolution
Languages
English
Professional
Arabic
Limited
Timeline
Security & Access Client Service Representative
Kastle Systems International
01.2024 - Current
Resident Concierge / Leasing Assistant
Bozzuto
01.2022 - 01.2024
Leasing Associate | Concierge | Pool Monitor
NVT Staffing
01.2021 - 01.2022
Bachelor’s - Management Information Systems
George Mason University
Associates Degree -
Northern Virginia Community College