Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Yousef Kadadha

Kenosha,WI

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Dispatcher

First Care Transportation
01.2022 - Current
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
  • Directed dispatching, routing, and tracking of 25 fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
  • Assisted in resolving customer complaints and grievances.

Caregiver

Open Arms Assisted Living
02.2021 - 06.2022
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Provided safe mobility support to help patients move around personal and public spaces.

Education

Bachelor of Science - Nursing

University of Wisconsin, Parkside
Kenosha, WI
05-2026

High School Diploma -

Salam High School
Milwaukee, WI
05-2022

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Problem-solving
  • Respectful and compassionate
  • Team collaboration
  • Hoyer lifting equipment

Accomplishments

  • 250+ Community Service Hours
  • Honor Roll and Dean's List

Certification

  • Emergency Medical Technician-B
  • BLS Certified
  • Certified Nursing Assistant
  • Intuit Quickbooks Certification

Languages

Arabic
Professional Working
English
Native or Bilingual

Timeline

Dispatcher

First Care Transportation
01.2022 - Current

Caregiver

Open Arms Assisted Living
02.2021 - 06.2022

Bachelor of Science - Nursing

University of Wisconsin, Parkside

High School Diploma -

Salam High School

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Yousef Kadadha