YOUSEF M ELKAYAL
Dunellen,Egypt
Summary
Experienced and detail-oriented professional with customer service. Known for delivering exceptional service and building lasting relationships with clients. and dedicated to ensuring compliance with regulations. A team player with excellent communication skills and a commitment to achieving organizational goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
Zara Clothing
02.2020 - 02.2021
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Sales Associate
Pull & Bear
01.2018 - 01.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor of Business Administration - Marketing
Alexandria University
Alexandria, Egypt05.2021
Skills
- Sales Development
- Product Sales
- Client Account Management
- Payment Processing
- Customer Needs Assessment
- Client Service
Timeline
Sales Associate
Zara Clothing
02.2020 - 02.2021
Sales Associate
Pull & Bear
01.2018 - 01.2019
Bachelor of Business Administration - Marketing
Alexandria University
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