Yousif Al-Musawi
Rochester,NY
Summary
Detail-oriented professional with experience in customer service and team collaboration. Skilled in data analysis and project management, contributing to improved operational efficiency and customer satisfaction. Ready to leverage skills to enhance outputs in research and industry businesses.
Overview
3
3
years of professional experience
Work History
Cashier
Valero Gas Station
Rochester, New York
11.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accurate balance throughout shifts.
- Resolved customer complaints with professionalism and empathy, fostering positive shopping experiences.
- Partnered with team members to improve customer service experience, contributing to a welcoming environment.
- Trained new cashiers on operational procedures and best practices, ensuring consistent service quality.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Followed company security procedures for handling large sums of money.
Cook
Salvatore's Old Fashioned Pizzeria
Rochester, New York
11.2022 - 10.2023
- Prepared pizzas with fresh ingredients and traditional recipes to meet customer expectations.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Operated kitchen equipment, including ovens and mixers, safely and efficiently.
- Managed portion control using correct utensils to maintain consistency and quality in plating.
- Collaborated with team members to complete orders promptly, enhancing service efficiency.
- Maintained cleanliness and organization in the kitchen area.
Education
Bachelor of Science - Biomedical Engineering
University of Rochester
Rochester, NY05-2029
High School Diploma -
Greece Arcadia High School
Rochester, NY06-2025
Skills
- Customer service
- Reliability and punctuality
- Time management
- Team collaboration
- Data analysis
- Project management
- Technical writing
- Public speaking
- Idea presentation
- Technical illustration
- Equipment maintenance
- Biomedical knowledge
Languages
Arabic
Native/ Bilingual
Timeline
Cashier
Valero Gas Station
11.2023 - Current
Cook
Salvatore's Old Fashioned Pizzeria
11.2022 - 10.2023
Bachelor of Science - Biomedical Engineering
University of Rochester
High School Diploma -
Greece Arcadia High School