Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Youtha Sutton

Rancho Cucamonga,CA

Summary

Client-focused professional prepared for role of Client Relationship Specialist. Extensive experience in managing client interactions and fostering long-term relationships. Skilled in budget management, team development, and maintenance oversight, with a strong focus on improving service quality and tenant satisfaction. Adept at using analytical skills to identify operational efficiencies. Seeking a Customer Support position to leverage my expertise in client engagement and service excellence to drive organizational success. Consistently. Expertise in communication and issue resolution.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Property Manager

No Limit Enterprise
06.2020 - Current
  • Oversee property management operations and staff development, focusing on budgeting, workforce management, and service excellence
  • Implement recruitment and training strategies to build a proficient team capable of enhancing operational efficiency
  • Devise and manage budgets and forecasts, identifying marketing opportunities to drive business growth
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.

Property Manager Assistant

West Washington Properties
01.2011 - 03.2020
  • Managed tenant selection processes, ensuring adherence to leasing policies and maintaining accurate record-keeping for insurance and tax purposes
  • Directed repair initiatives to ensure property integrity and functionality, alongside managing daily operational tasks
  • Handled utility management, rent collection, and facilitated property tours to engage and secure prospective tenants
  • Managed approximately 30 incoming calls, emails, and faxes per day from customers.

Delivery Driver

Amazon
11.2018 - 01.2020
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Education

English, Public Relations -

Santa Monica College
Santa Monica, CA

Business Management -

Los Angeles Valley College
Van Nuys, CA

Skills

  • Budget Management & Financial Forecasting
  • Team Development & Recruitment
  • Tenant Relations & Engagement
  • Maintenance Oversight
  • Customer Service Excellence
  • Strong Analytical & Problem-Solving Skills
  • Organizational & Time Management Skills
  • Property Management Software: Yardi, AppFolio
  • Microsoft Office Suite: Excel, Word, PowerPoint
  • CRM Tools: Salesforce, Zoho
  • Communication Platforms: Slack, Microsoft Teams
  • Data Analysis: Basic Tableau skills
  • Online Marketing: Social media and listing services
  • Project Management Tools: Trello, Asana

Certification

  • Real Estate Lic. ID#02139212

Timeline

Property Manager

No Limit Enterprise
06.2020 - Current

Delivery Driver

Amazon
11.2018 - 01.2020

Property Manager Assistant

West Washington Properties
01.2011 - 03.2020

Business Management -

Los Angeles Valley College

English, Public Relations -

Santa Monica College

Similar Profiles

CREATE PROFILE
Youtha Sutton