Yovasqui Pena
Manchester
Summary
Dynamic Cashier Team Lead at Burger King with proven expertise in customer service and team leadership. Successfully managed store operations, enhancing service levels during peak times. Skilled in cash handling and adept at problem-solving, ensuring customer satisfaction and efficient transactions. Recognized for commitment to team success and operational excellence.
Overview
5
5
years of professional experience
Work History
Cashier Team Lead
Burger King
05.2020 - Current
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
High School Diploma -
West High
Manchester, NHSkills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Time management
Languages
Spanish
Full Professional
Timeline
Cashier Team Lead
Burger King
05.2020 - Current
High School Diploma -
West High
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