Yoyo Liu
Montgomery
Summary
Dynamic manager with a proven track record at Yummy Yaki, excelling in team leadership and operations management. Enhanced customer satisfaction through effective problem-solving and performance management. Successfully recruited and trained 3 employees, boosting team agility and productivity. Committed to fostering a collaborative environment while driving strategic initiatives for business growth.
Overview
4
4
years of professional experience
1
1
Language
Work History
Manager
Yummy Yaki
09.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved marketing to attract new customers and promote business.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
Student Volunteer
Montgomery Humane Society
05.2025 - 06.2025
- Worked in team environment to maintain high levels of productivity.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
- Demonstrated adaptability by quickly adjusting to changing circumstances or unforeseen challenges during volunteer events.
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
- Exemplified leadership qualities while coordinating group activities, delegating tasks effectively, and maintaining open lines of communication among team members.
Education
No Degree - Management Information Systems
Booker T. Washington
4400 Bell Road Montgomery Al, 3611705-2026
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Performance management
Workforce management
Task delegation
Teamwork and collaboration
Computer skills
Customer service
Problem-solving
Accomplishments
Led team of 4 in a short time limit to create a piece for a Family
- Supervised team of 4 staff members.
Timeline
Student Volunteer
Montgomery Humane Society
05.2025 - 06.2025
Manager
Yummy Yaki
09.2021 - Current
No Degree - Management Information Systems
Booker T. Washington
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