Ysidro Morfin
Express Oil Change & Tire Engineers
Crosby,TX
2
Languages
9
years of professional experience
Results-driven Operations Manager specializing in team leadership and staff development. Streamlined processes and enhanced service efficiency, leading to improved customer satisfaction and team performance. Fostered a productive work environment and promoted staff growth while achieving organizational goals.
Work History
Manager
4 Years 10 Months- Supervised daily operations, ensuring adherence to quality and safety standards.
- Trained and mentored staff on effective service techniques and operational protocols.
- Streamlined workflow processes to enhance efficiency in service delivery.
- Conducted regular performance evaluations to promote team development and accountability.
- Implemented inventory management systems for optimal stock control and supply chain efficiency.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Tire and Lube Technician
2 Years 1 Month- Conducted oil changes and fluid checks, ensuring optimal vehicle performance for clients.
- Performed tire installations and rotations with precision and attention to safety protocols.
- Assisted customers in selecting appropriate tire options based on their needs and vehicle specifications.
- Maintained organized work area, adhering to company standards for cleanliness and efficiency.
Busser
1 Year 7 Months- Assisted servers in delivering food and beverages efficiently during high-volume service periods.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with kitchen staff to ensure timely replenishment of tableware and supplies.
- Trained new bussers on restaurant protocols and best practices for customer service.
Education
High School Diploma
Skills
Operations management
Staff management
Team leadership
Staff training and development
Communication skills
Problem-solving
Staff training
Team management
Relationship management
Operations oversight
Verbal and written communication
Sales strategies
Documentation skills
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Manager
Express Oil Change & Tire Engineers
10.2021 - CurrentRead More
Tire and Lube Technician
NTB-National Tire & Battery
08.2019 - 09.2021Read More
Busser
Hector Mexican Restaurant
01.2018 - 08.2019Read More
Crosby High School
High School Diploma
Read More