Yua Xiong
BROOKLYN PARK,MN
Summary
Accomplished Sales Professional with a solid background at Helzberg Diamonds, recognized for expertise in gemstone valuation and negotiation. Strong relationship-building skills contribute to increased sales and customer satisfaction. Delivers exceptional service through thorough product knowledge and effective upselling. Focused on professional growth to enhance sales performance and maintain lasting client relationships.
Overview
1
1
year of professional experience
Work History
Sales Professional
Helzberg Diamonds
Blaine, MN
07.2024 - Current
Demonstrated expertise in gemstone and diamond valuation and pricing negotiation.
Maintained awareness of fashion trends to align offerings with customer preferences.
Conducted jewelry inspections and cleaning to assess repair needs.
Executed repairs including prong re-tipping, rhodium plating, and ring shank replacements.
Operated cash register and managed credit lines to complete sales transactions.
Provided exceptional customer service to enhance client satisfaction.
Engaged in continuous learning to improve personal and professional skills.
Utilized educational tools to inform customers about products effectively.
Education
GED -
Minnesota Department of Education
Minnesota Skills
- Objection handling
- Sales expertise
- Upselling and cross selling
- Closing techniques
- Sales closing
- Relationship building
- Customer service
- Product and service knowledge
- Relationship selling
Timeline
Sales Professional
Helzberg Diamonds
07.2024 - Current
GED -
Minnesota Department of Education