Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yuanming He

Austin,Texas

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Albertsons
04.2022 - 07.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Resolved third-party billing, computer system and customer service issues.
  • Managed opening and closing duties for pharmacy.

Concierge

The Pointe Nursing And Rehabilitation Center
03.2020 - 07.2021
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Worked closely with elders and helped them with any questions
  • Greeted guests upon arrival and offered directions to their family members

Animal Shelter Volunteer

Austin Humane
04.2019 - 06.2020
  • Cleaned and sanitized cages and living areas to promote health and wellbeing.
  • Provided companionship and comfort to animals in need of extra love and attention.
  • Kept animals healthy and socialized by providing regular exercises and walks.
  • Assisted with adoption process by providing information about animals to potential adopters.
  • Monitored health of animals, reporting any issues to shelter staff for resolution.
  • Cared for over [Number] animals by feeding and bathing, taking dogs for walks, cleaning litter boxes, and supervising playtime.
  • Maintained detailed records of animal care and feeding schedules to track animal care and history.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.

Education

High School Diploma -

Westwood High School
Austin, TX
05.2020

Associate of Science - Nursing

Austin Community College
Austin, TX
05.2025

Skills

  • Restock Shelves
  • Secure Storage of Medications
  • HIPAA
  • Medicare and Medicaid Processes
  • Prescription Review
  • Prescription Preparation
  • Resolving Complaints
  • Dispensing Medications
  • Serve Customers
  • Profile Updating
  • Answering Customer Questions
  • Cash Register Operation
  • Medication and Equipment Invoicing

Certification

  • CPhT - Certified Pharmacy Technician

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Pharmacy Technician

Albertsons
04.2022 - 07.2023

Concierge

The Pointe Nursing And Rehabilitation Center
03.2020 - 07.2021

Animal Shelter Volunteer

Austin Humane
04.2019 - 06.2020

High School Diploma -

Westwood High School

Associate of Science - Nursing

Austin Community College

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Yuanming He