Yudith Rodriguez
Bakersfield,CA
Summary
Dynamic and reliable professional with extensive experience as a Receptionist at Michael R. Kilpatrick and Associates. Proven ability to enhance customer satisfaction through effective appointment scheduling and exceptional telephone skills. Bilingual in English and Spanish, I streamline operations and foster a welcoming environment, ensuring efficient communication and support for clients and staff alike.
Overview
10
10
years of professional experience
Work History
Receptionist
Michael R. Kilpatrick and Associates
Bakersfield, CA
03.2023 - 04.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impressions.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously.
- Assisted with planning office events and meetings for smooth execution.
- Handled assignments independently with good judgement and critical thinking skills.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Scheduled office meetings and client appointments for staff teams.
Receptionist
Kalifornia Wash & Detail
Bakersfield, CA
09.2018 - 08.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
File Clerk
California Used Cars
Bakersfield, CA
05.2015 - 08.2018
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Examined, categorized, and sorted incoming documents.
- Monitored and updated filing systems to meet organization standards.
Education
High School Diploma -
Delano High School
Delano, CA06.2008
Skills
- Telephone skills
- Appointment scheduling
- Fluent in English and Spanish
- Greeting and seating clients
- Mail handling
- Reliable and Trustworthy
- Mail distribution
- Microsoft office
- Payment processing
- Good work ethic
Timeline
Receptionist
Michael R. Kilpatrick and Associates
03.2023 - 04.2025
Receptionist
Kalifornia Wash & Detail
09.2018 - 08.2019
File Clerk
California Used Cars
05.2015 - 08.2018
High School Diploma -
Delano High School