Yukari Shiraishi
Central Islip
Summary
Dynamic Patient Access Representative with proven expertise at Stony Brook University Hospital in maintaining HIPAA compliance and enhancing patient registration processes. Skilled in effective communication and appointment scheduling, I excelled in streamlining billing operations and ensuring accurate patient records, contributing to improved service delivery and patient satisfaction.
Overview
7
7
years of professional experience
Work History
Patient Access Representative
Stony Brook University Hospital
04.2022 - Current
- Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
- Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Dietary Aide
White Oaks Nursing Home
09.2019 - 04.2022
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
Beauty Consultant
CVS Pharmacy
08.2018 - 09.2019
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Increased sales revenue through effective product demonstrations and persuasive communication skills.
- Maintained inventory levels by conducting regular stock checks and placing orders as needed, ensuring optimal product availability.
Education
Bachelor of Science - Chemistry
Queens College
Flushing, NY05-2026
Skills
- Effective communication
- HIPAA compliance
- Patient registration
- Phone and email etiquette
- Appointment scheduling
Languages
Spanish
Native or Bilingual
Timeline
Patient Access Representative
Stony Brook University Hospital
04.2022 - Current
Dietary Aide
White Oaks Nursing Home
09.2019 - 04.2022
Beauty Consultant
CVS Pharmacy
08.2018 - 09.2019
Bachelor of Science - Chemistry
Queens College
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