Yuko Anderson
Alexandria,VA
Summary
Committed and results-oriented professional willing to go above and beyond to contribute to team objectives.
Hardworking employee with customer service, multitasking, and time management abilities.
Overview
30
30
years of professional experience
Work History
Billing Clerk
Curious Factory LLC
Reston, VA
01.2014 - Current
- Prepared high volume of developers' sales reports and sent them payments in a timely manner.
- Reviewing sales data and adjusting prices as needed.
- Developed processes to improve the efficiency and accuracy of the billing process.
- Prepared and processed electronic transfers and payments.
Grand Handling Agent for Japan Airline
Tohoku Airport Service
Sendai, Miyagi
03.1994 - 02.1996
- Assisting guests with travel needs (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast-paced environment
- Greeting customers with a friendly and sincere welcome.
- Changing customer flight itineraries and seat assignments as required.
- Checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats.
- Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements.
- Printing boarding passes and receipts.
Education
Bachelor of Arts - E Commerce
University of South Alabama
Mobile, AL05-2002
Bachelor of Arts - English Literature
Tohoku Gakuin University
Sendai, Miyagi03-1992
Skills
- Customer Communication
- Billing statement management
- Invoice Processing
- Accuracy and Precision
- Accounting Support
- Payment Transactions
- Customer Service
- Payment Processing
- Data Entry
- Spreadsheet Management
- Bookkeeping
Timeline
Billing Clerk
Curious Factory LLC
01.2014 - Current
Grand Handling Agent for Japan Airline
Tohoku Airport Service
03.1994 - 02.1996
Bachelor of Arts - E Commerce
University of South Alabama
Bachelor of Arts - English Literature
Tohoku Gakuin University