Yuliana De Luna
Chicago,IL
Overview
2
2
years of professional experience
Work History
Cashier
Connie'S Pizza
Chicago, IL
07.2022 - 06.2023
- Accepted cash and credit card payments, issued receipts and provided change.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained order accuracy and customer satisfaction by double checking packing labels while packaging.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company.
- Operated cash register to record transactions accurately and efficiently.
Server
Nikos Banquet Bar and Grill
Chicago, IL
07.2022 - 03.2023
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleaned tables and chairs to prepare dining area for next customers.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Team Crew Member
La Michoacana +Crepes
Chicago, IL
04.2021 - 08.2021
- Greeted customers and cultivated positive experiences in line with company standards.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
Hubbard High School
Chicago, IL05-2024
Skills
- Cash Handling
- Customer Assistance
- Public Speaking
- Relationship Building
- Bilingual
- Spanish Speaking
Timeline
Cashier
Connie'S Pizza
07.2022 - 06.2023
Server
Nikos Banquet Bar and Grill
07.2022 - 03.2023
Team Crew Member
La Michoacana +Crepes
04.2021 - 08.2021
High School Diploma -
Hubbard High School
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