Yuliet Lopez
Hialeah ,FL
Summary
Dedicated cashier and customer service professional with 3 years of experience in high-volume retail environments. Proven ability to process transactions accurately and efficiently while delivering exceptional customer service. Skilled in training new employees and managing cash drawers, ensuring operational excellence. Bilingual in Spanish and English, enhancing communication with diverse clientele. Committed to fostering positive customer relationships and achieving sales targets through personalized service.
Overview
5
5
years of professional experience
Work History
Cashier
Murphy USA
11.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Ensured accurate cash handling and balanced cash register at end of shifts.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted in inventory management by restocking shelves and monitoring product availability.
- Collaborated with team members to improve workflow during peak hours, enhancing efficiency.
- Trained new cashiers on operational procedures and customer service standards effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Cashier and Expo
Pollo Campero
10.2024 - 10.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash, credit, and debit payments accurately to ensure smooth operations.
- Maintained cleanliness and organization of checkout area for optimal customer experience.
- Assisted customers with inquiries, enhancing service quality and satisfaction.
- Ensuring each order is complete and correct before it reaches the customer, matching the presentation to menu standards.
- Working in a fast-paced environment to deliver food promptly, as one of the brand's highlights is fast service.
- Managing multiple orders simultaneously and ensuring efficient delivery to the correct tables or areas.
- Familiarity with the menu items, including the signature fried and grilled chicken, sides, and sauces, to verify orders.
Team Members
Little Ceasars
10.2020 - 12.2020
- Collaborated with team members to ensure efficient workflow and customer satisfaction.
- Assisted in training new staff on operational procedures and safety protocols.
- Maintained cleanliness and organization of work area to adhere to health standards.
- Operated various equipment and tools to support daily production goals.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
- Learned all required tasks quickly to maximize performance.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Ensured compliance with health and safety regulations, conducting regular checks and staff training.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
- Reduced wait times for customers by implementing more efficient checkout process.
- Fostered positive work environment, leading by example and offering support to team members as needed.
Education
High School Diploma -
Lincoln Marti Charter School
Hialeah, FLSkills
- Spanish
- English
- Customer transactions
- Cash handling
- Point-of-sale operation
- Inventory management
- Order accuracy
- Fast-paced service
- Staff training
- Cleanliness standards
- Menu knowledge
- Cash register balancing
- Health compliance checks
- Positive customer relationships
- Customer service
- Customer assistance
- Patience and empathy
- Work ethic and integrity
- Reliability and punctuality
- POS system operations
- ID verification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Murphy USA
11.2025 - Current
Cashier and Expo
Pollo Campero
10.2024 - 10.2025
Team Members
Little Ceasars
10.2020 - 12.2020
High School Diploma -
Lincoln Marti Charter School