Yulin Vang
Crystal,MN
Summary
Dynamic and results-driven professional with extensive experience in customer service at Dairy Queen Grill & Chill. Proven ability to enhance customer satisfaction through effective communication and team collaboration. Skilled in cash register operation and staff training, consistently fostering a positive environment and achieving operational excellence.
Overview
1
1
year of professional experience
Work History
Cashier
Dairy Queen Grill & Chill
03.2025 - 07.2025
- Processed customer transactions accurately using point-of-sale system.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted customers with menu selections and special requests, promoting upselling opportunities.
- Handled cash and credit payments while ensuring compliance with company policies.
- Collaborated with team members to efficiently manage peak service hours.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Cashier Team Lead
Taco Bell Restaurant
05.2024 - 01.2025
- Supervised cash handling and ensured accuracy during high-volume transactions.
- Trained new cashiers on customer service protocols and operational procedures.
- Managed team schedules to optimize coverage during peak hours.
- Resolved customer complaints efficiently, enhancing overall satisfaction.
- Assisted in maintaining cleanliness and organization of the front counter area.
- Assisted customers by answering questions and fulfilling requests.
- Contributed to a positive work environment by proactively addressing conflicts among team members.
Education
High School Diploma -
Robbinsdale Cooper Senior High School
New Hope, MN06-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Cash register operation
Languages
English
Native or Bilingual
Timeline
Cashier
Dairy Queen Grill & Chill
03.2025 - 07.2025
Cashier Team Lead
Taco Bell Restaurant
05.2024 - 01.2025
High School Diploma -
Robbinsdale Cooper Senior High School