Yulisa De Dios
Pasco,WA
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Rancho Las Vacas. Expert in optimizing guest engagement and cash handling, ensuring satisfaction and repeat business. Proven ability to train teams and enhance operational efficiency, contributing to a 20% increase in customer retention. Adept at maintaining cleanliness standards and safe food handling practices.
Overview
1
1
year of professional experience
Work History
Server
Rancho Las Vacas
Pasco
11.2025 - 11.2025
- Delivered exceptional customer service, ensuring guest satisfaction and fostering repeat business.
- Operated POS system efficiently for accurate order processing and payment transactions.
- Collaborated with kitchen staff to ensure timely and quality food service during peak hours.
- Assisted in training new servers on menu items, service standards, and restaurant policies.
- Managed dining area cleanliness, adhering to health and safety regulations consistently.
- Resolved guest complaints promptly, maintaining positive dining experiences under pressure.
Merchandiser
Coca-Cola
Pasco
08.2024 - 11.2025
- Optimized product displays to enhance visibility and drive customer engagement.
- Collaborated with sales teams to ensure alignment on promotional strategies and inventory management.
- Conducted regular stock audits to maintain accurate inventory levels and minimize discrepancies.
- Implemented planograms for effective shelf space utilization, improving product placement consistency.
- Analyzed market trends to inform merchandising decisions and adapt strategies accordingly.
- Trained new team members on best practices in merchandising and product presentation techniques.
- Developed relationships with store management to facilitate smooth execution of promotional activities.
- Monitored competitor activity to identify opportunities for differentiation in merchandising approach.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Answered customer questions regarding store merchandise, department information, and pricing.
Education
High School Diploma -
Connell High School
Connell, WA06.2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Service prioritization
Languages
English
Native or Bilingual
Timeline
Server
Rancho Las Vacas
11.2025 - 11.2025
Merchandiser
Coca-Cola
08.2024 - 11.2025
High School Diploma -
Connell High School