Detail-oriented professional with a track record in customer service and teamwork. Known for effective problem-solving and maintaining service excellence, even during peak hours. Aiming to leverage these strengths to enhance customer experience.
Work History
Front of House Employee
2 Years 1 Month
Jiang Capital Group | 07.2024 - Current
Managed front desk operations, ensuring smooth check-in and check-out processes for guests.
Monitored inventory levels of supplies, ensuring availability while minimizing waste through effective management practices.
Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Packer
4 Months
AndSons Chocolatiers | 10.2025 - 02.2026
Collaborated with team members to streamline packing processes and reduce downtime.
Inspected packaged products for defects, ensuring adherence to quality standards.
Maintained cleanliness and organization of packing area to enhance workflow.
Retail Sales Associate
2 Months
Nordstrom Rack | 03.2024 - 05.2024
Assisted customers in product selection, enhancing overall shopping experience.
Collaborated with team members to achieve daily sales targets and improve service quality.
Maintained merchandise displays, ensuring visual appeal and inventory accuracy.
Education
High School Diploma
Miguel Contreras Learning Complex - School of Social Justice | Los Angeles, CA
Skills
Customer service
Attention to detail
Problem-solving
Inventory management
Telephone communication
Phone etiquette
Strong work ethic
Languages
Spanish
English
Timeline
Packer
AndSons Chocolatiers
10.2025 - 02.2026Read More
Front of House Employee
Jiang Capital Group
07.2024 - CurrentRead More
Retail Sales Associate
Nordstrom Rack
03.2024 - 05.2024Read More
Miguel Contreras Learning Complex - School of Social Justice