Yulissa Davalos
El Paso,TX
Summary
Courteous Front Desk Receptionist with background in managing guest inquiries, handling multi-line phone systems and maintaining office supplies inventory. Strengths include strong communication skills, exceptional multitasking abilities and proficiency in Microsoft Office Suite. Contributed significantly to improving customer satisfaction scores at previous employment through prompt, respectful service delivery.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
El Paso Beauty and Barber Academy
El Paso, Texas
01.2025 - Current
- Greet and assist visitors, ensuring a welcoming front desk environment.
- Manage multi-line phone system, directing calls efficiently to appropriate staff.
- Schedule appointments/tours and maintain calendar for office personnel.
- Process incoming and outgoing mail, ensuring timely delivery of correspondence.
- Assist with clerical tasks, including data entry and filing documents accurately.
- Handle sensitive customer information with confidentiality, adhering to company privacy guidelines.
Front Desk Receptionist
El Paso Country Club
El Paso, Texas
02.2021 - Current
- Maintain organized reception area, enhancing overall office presentation.
- Collaborate with team members to improve front desk operations and customer service experience.
- Greet guests at front desk and engage in pleasant conversations while managing check-in process.
- Deliver outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Support administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Develop strong working relationships with team members, fostering a positive work environment.
Education
Bachelor of Science - Counseling And Community Psychology
New Mexico State University
Las Cruces, NM05-2026
Skills
- Customer service
- Time management
- Active listening
- Telephone etiquette
- Data entry and scheduling
- Office and file organization
- Mail handling
Affiliations
- Road Trips
- Adventure Travel
- Hiking
- Photography
- Mindfulness Practices
Accomplishments
Scholarship Recipient:
- Opportunity Scholarship R-MA
- 1888 Leadership Scholarship
- Hiram Hadley 016 Scholarship
Completed AP courses in high school:
- BIOL 2110G- Cell & Molecular Biology
- BIOL 2110L- Cell/Molecular Biology Lab
- MATH 1220G- College Algebra
Relevant Coursework:
Student Observing Intern- Polk Elementary, El Paso, TX
-Completed a supervised internship aligned with coursework in Early Childhood Education, focusing on child development, classroom management, and instructional strategies for young learners.
Languages
English
Professional
Spanish
Professional
Volunteer Work
Volunteer – Church Nursery Caregiver Abundant Church — El Paso, TX Present
- Provide attentive care for infants and toddlers during church services, ensuring a safe, nurturing, and Christ-centered environment.
- Assist with feeding, diapering, and calming children while supporting their early developmental needs through age-appropriate activities and play.
- Communicate effectively with parents and church staff to ensure smooth transitions and address any individual needs or concerns.
- Promote a welcoming atmosphere rooted in patience, compassion, and Christian values.
- Maintain a clean, organized nursery space in compliance with safety and hygiene standards.
- Demonstrate strong teamwork skills by collaborating with other volunteers to manage group care and respond to children's needs.
Timeline
Front Desk Receptionist
El Paso Beauty and Barber Academy
01.2025 - Current
Front Desk Receptionist
El Paso Country Club
02.2021 - Current
Bachelor of Science - Counseling And Community Psychology
New Mexico State University
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